Privacy policy

1. What we collect

Account data: name, email address and the Saylix Space you belong to. Product data: the forms, page templates, branding and settings you create. Submission data: the answers and files your requesters send through your published forms.

We also collect basic technical logs needed to operate and secure the service.

2. Why we use it

To run your Saylix Space, deliver submissions to your connected ClickUp Workspace, generate PDF briefs, send transactional email such as invitations and access notifications, provide support, and keep the service secure.

We do not sell your data and we do not use your submission content for advertising.

3. Sharing

Submission content is sent to the ClickUp Workspace and List you configure. We use infrastructure and email providers to host the service and deliver messages; they process data only on our instructions.

4. Retention

We keep your content while your account is active. Deleted forms sit in a recycle bin for 30 days before permanent removal. When you close an account, we delete or anonymize its data within a reasonable period, except where we must retain records by law.

5. Your choices

You can access, correct, export or delete your data from within the product, or by contacting us. Space owners can remove members and revoke access at any time. Transactional emails related to your account cannot be unsubscribed while the account is active.

6. Security

Access to Space content is enforced at the database level, so members only see the Spaces and forms they are entitled to. Data is encrypted in transit.

7. Contact

For any privacy question or request, write to hello@saylix.app and we will respond within one business day.